Frequently Asked Questions

Everything you need to know about your Guinness Storehouse fashion orders.

What is the standard shipping time for international orders?

International shipping typically takes 7-14 business days depending on your location. All orders are dispatched from our Dublin warehouse and include tracking information.

How do I ensure I select the correct size for apparel?

Each product page features a detailed size guide tailored to our Guinness heritage collections. We recommend measuring a similar garment you own to compare against our specifications for the best fit.

What is your return policy for clothing items?

We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that personalized items are final sale and cannot be returned.

Are your official Guinness garments sustainably sourced?

We are committed to quality and ethical manufacturing. Many of our signature hoodies and tees are crafted from premium organic cotton and recycled polyester blends to ensure longevity and comfort.

Can I track my order once it has been placed?

Yes, once your order is processed, you will receive a shipping confirmation email containing a tracking link to monitor your package's journey from our store to your door.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.